| Glossary of Terms |
| 24/7 Network Monitoring Our network technicians work 24 hours a day, 7 days a week monitoring the web servers that host your web site, ensuring that your site is always online. |
| 99.9% Uptime Guarantee Although unscheduled downtime is rare, if and when it does occur, you may be entitled to receive credit to compensate you for the amount of time services were unavailable. For specifics, please see our Service Agreement. |
| Access to Log Files Log files are statistics that keep track of what pages and areas of your site that users are visiting. |
| Active Server Pages (ASP) and ASP.net [ASP.net info] Microsoft Active Server Page (ASP) is a server-side scripting technology that can be used to create dynamic and interactive web applications. An ASP page is an HTML page that contains server-side scripts that are processed by a web server before being sent to the user's browser. You can combine ASP with Extensible Markup Language (XML) and Hypertext Markup Language (HTML) to create powerful interactive websites. |
| ASP is a feature of the Microsoft Internet Information Server. Since the server-side script is building a regular HTML page, it can be served to almost any browser. An ASP file can be created by including a script written in VBScript or JScript in an HTML file. |
| Ad Server/Manager Ad Manager allows you to configure an ad server to use on your website. Having an ad server lets you place rotating banner advertisements on your website, manage your advertising clients, and to collect statistics on banner views and click throughs. |
| The Ad Manager Setup page allows you the option of tracking AdViews. An AdView is logged when a visitor to your site views a banner ad. The Ad Administrator lets you bill your advertising clients by the number of AdViews generated. It also allows you the option of to tracking AdClicks. An AdClick is logged when a visitor to your site clicks on a banner ad. The Ad Administrator lets you bill your advertising clients by the number of AdClicks generated. You can give your clients access to the statistics generated by their banners or have the statistics automatically emailed to them. |
| Ad Manager can be up and running in no time and there is no need to purchase any costly ad manager software. With a simple point and click, you can choose from rotating or static banners. |
| Advanced Template Manager This application has been designed for more advanced website designers who want to use highly customizable templates which can be edited by applications such as Adobe Photoshop, Macromedia Flash MX and Macromedia Dreamweaver MX. [Template Gallery] [help] |
| Alternative Domain Names Alternative (New.New) domain extensions are accessible only by people that use one of many New.Net partner ISPs to access the Internet or by those who install a browser software plug-in provided by New.Net. |
| More than 174 million Internet users currently have access to these domain extensions. For source information, click here. |
| For more information about New.Net domain extensions, please check the New.Net FAQ. |
| New.Net extensions are NOT sanctioned by the Internet Corporation for Assigned Names and Numbers (ICANN) and New.Net domains are not universally resolvable. |
| Announcer and Announcer Pro Announcer is an easy way for you to keep your customers and/or friends up-to-date with what's new and exciting on your web site. With Announcer you can manage distribution lists of email addresses and send messages based on these lists. [Announcer info and help] [Announcer Pro info] |
| Appointment Scheduler The Appointment Scheduler allows you or your visitors/customers to schedule appointments online via your site. [info and help] |
| Bandwidth-on-Demand Bandwidth is the amount of data that is accessed by visitors on a site. The larger a web site page, the more bandwidth is used whenever the page is viewed. Bandwidth-on-demand automatically increases a site’s defined bandwidth limit if necessary due to high demand to ensure the site never goes offline. You will be charged an additional fee for any bandwidth increases made. [Monitoring Your Bandwidth Usage] |
| CGI-BIN This is an interface standard which provides a method of executing a server-side program (script) from a website to generate a web page with dynamic content. Scripts conforming to this standard may be written in any programming language that produces an executable file, but are most often written in Perl, Python, C, C++, or TCL. |
| CGI Form Mail The Form Mail script is a universal form to an email gateway. Use this script if you want to have a form's contents emailed to you, but aren't sure how to write the code for it. |
| CGI Plug-in Scripts This is a feature for our customers who want to use pre-written CGI scripts such as Form Mail or Text Counter. Plug-in scripts will be continuously added to the system. |
| Chatterbox™ Instant Messenger Plus Chatterbox™ is a chat, discussion, and instant messaging service, that allows users to send encrypted instant messages, have private conversations, and create and participate in private or public chat rooms and discussions. [info] [demo] |
| Closing Fee If you did not pay an account setup fee when your account was opened, we will deduct a $9.95 closing fee from your refund. |
| ColdFusion and ColdFusion MX ColdFusion is a complete web application server for developing and delivering scalable e-business applications. [ColdFusion MX info] |
| Country Code Top-Level Domains This tool allows you to register the following ccTLDs: .LA, .TV, .US and .CC. For a full list of ccTLDs, click here. |
| cPanel See Web Hosting Control Panel below. |
| Database Manager The Database Manager is a web-based MySQL client that allows users to create and manipulate a maximum of two MySQL databases. |
| The Database Manager is designed for advanced users and knowledge of relational databases and SQL is required in order to use it efficiently. It is best used for creating databases and tables: For populating a database, you should consider using a script (PHP, ColdFusion) or CGI. |
| The Database Manager builds statements from the various options that you select. This is the reason for the Build SQL Query button. Viewing the query provides an opportunity to review the query before running it. Clicking the Run SQL Query button submits the query to the SQL server. |
| Data Transfer Data transfer is the amount of data that is accessed by visitors to your site. An average web page is 15 KB to 20 KB in file size. The number of pages and the number of visitors you plan to have to your site will regulate how much data is transferred. |
| Disk Usage Meter Disk Usage reports the disk space usage of your website. It provides a listing of each directory and the amount of space used. The report is in plain text and can be cut and pasted for printing. |
| DNS Manager DNS Manager allows the end-user to edit their domain’s zone file, including A (address) records, CNAME (canonical name) records and MX (mail exchange) records. |
| Domain (URL) Forwarding Domain Forwarding, a/k/a URL Forwarding, Web Forwarding, or URL Redirection, is a technique on the world wide web for making a web page available under many URLs (links). We include Web Forwarding as a free service for customers who have registered their domain with us. A hidden "A" record (subdomain, such as www.webhelps.com or hosting.webhelps.com) is created pointing to our web server. When our web server gets a request for your subdomain from a visitor, our web server is designed to forward the visitor to the URL (link) of your choice. You may create up to 50 subdomains for free. More subdomains may be created for an additional fee.
Domain Forwarding is also available as an additional Business Hosting Plan Service for a nominal fee per subdomain forwarded.
Our URL Forwarding service is very useful when attempting to generate traffic to another site already in place. For example, you registered a new, shorter domain name that you thought might be easier for users to remember than an existing website address or domain name you already have. With our URL Forwarding service, visitors to your new domain name would be automatically redirected to your pre-established website or domain name and your old website address would be visible in the address bar of your web browser. Please see the examples below for a clear illustration of Forwarding.
URL Forwarding: (User Enters) http://www.xyz.com/
Forwarded address: http://www.somesuccessfulbusiness.com/users/xyz/
Address bar displays: http://www.somesuccessfulbusiness.com/users/xyz/ |
| EasyBlogBuilder A blog (also referred to as a web log) can be used in a variety of ways; however, it is largely used as a medium for posting stories or journal entries online. People who read blog entries can also make comments on the posts a user or (other users you set up) have made. |
| EasyLiveChat The EasyLiveChat application allows you to set up online chatting to handle services such as technical support and general inquiries. Up to four chat agents can be set up; each agent may handle up to four chat sessions simultaneously. |
| EasyMail EasyMail allows you to manage your domain's email accounts. |
| EasyMail Autoresponder The Autoresponder function allows you to automatically reply with a pre-written message to all or certain email sent to an email address. For example you could set up an autoresponder when you are out of office for a few days or alert those emailing you that you are away. |
| EasyMail Catch All This function allows you to redirect improperly addressed email sent to your domain to a catch-all email address. An improperly addressed email is defined as an email message sent to your domain to an undefined email account. [Catch-All Help] |
| EasyMail Setup EasyMail setup is a full featured accessory that allows a novice user to easily configure various email account features. These accounts can be accessed by traditional mail-reading clients as well as over the web with Webmail. |
| EasyMail Spam Filtering The spam filtering function of EasyMail allows you to prevent unsolicited email (spam) from reaching your mailbox. By enabling spam filtering for an account, every email which enters your inbox is evaluated and assigned a point value by an automated filter, based on the message headers and each email's content. If the point total is over a certain value, then the email is categorized as spam. The subject, message formatting, and message headers are all examined for "spam-like" features. |
| EasySite Wizard EasySite Wizard is a best-in-class and intuitive application that will enable you to create a completely customized website in a few simple steps. There are 100’s of industry categorized, professionally-designed templates available for you to choose from. Plus, you are given the option to upload your own graphics or logos for use on your site, or use our image library of 10,000 images. With our embedded Page Editor, you can tailor your web site to exactly your specifications using true “WYSIWYG” (what you see is what you get) technology that will allow you to create your web site in the most simple of ways. No previous knowledge of web design or programming is required. [Introduction] [FAQ] [English Demo] [French Demo] |
| EasySite Wizard Pro The EasySite Wizard Professional is an intuitive website builder that allows users to easily design, edit and maintain their own website. Featuring the latest in design functionality, and an elite selection of high-quality website templates, this powerful site builder operates 100% online and requires no plug-ins or additional software to install. The application interface has been carefully crafted using AJAX technology which allows users to easily customize their site pages by simply ‘dragging’ and ‘dropping’ text, graphics and forms where they choose. [Introduction] [FAQ] [English Demo] [French Demo] |
| EasyStore Maker EasyStore Maker provides customers the opportunity to set up a simple store on their web sites, quickly and easily through an ultra-simple, user-friendly interface. The customer does not need any programming or e-commerce development experience to create a store. |
| Orders placed through EasyStore Maker can be viewed securely online, giving customers the ability to view the information needed to keep things organized (e.g. name, shipping address, products ordered, total price and credit card number). Customers can enter product descriptions, set their own prices and tax calculations, and can select the currency their store will use. [help] [demo] |
| EasyStore Maker Pro EasyStore Maker Pro includes all the features of EasyStore Maker (see EasyStore Maker info and demo above). The Pro version provides customers with the opportunity to set up a full-featured store on their web sites using a wizard style interface. The customer does not need any programming or e-commerce development experience to create a store. Key features include professionally designed store templates, multiple product upload/download tool, and the ability to showcase feature products on storefront. [Pro Tour] |
| Email Account An Email Account is a physical mailbox on a server that can be accessed by a POP3 and/or IMAP mail client (computer email program) as well as WebMail. The amount of data (emails and attachments) the mailbox can hold is designated by the server administrator. All Email Accounts on a server will have a unique username and password. |
| EasyStore Maker Pro provides support for multiple product catalogs, online credit-card processing, a variety of different payment gateways, and offers a secure page to view all online orders. [help] [demo] |
| Email Storage/Space Email storage or Email Space indicates the amount of storage available for email messages and attachments. |
| Favicon Favicon is short for Favorites Icon. A favicon is an icon that displays in Internet Explorer address bars when visitors access your site. Instructions: Create the 16x16 pixel image you want to display. Convert the image to an .ico file. An easy, free image editor with this capability is Irfanview. Name the file favicon.ico. Place the favicon.ico file in your web site's root directory. This is the web folder where your homepage (e.g. index.html, default.aspx) resides. Browsers will automatically look for a favicon.ico file in that location.
If you do not have access to your site's root directory, you can place favicon.ico in any directory, and add this HTML code to the <HEAD> tags of every page you want to display the favicon: <link rel="shortcut icon" href="/favicon.ico">. Change the href= path to the favicon in this code as needed.
You can use this method to display different favicons on different pages of your site. Simply create favicons with different names, then reference the favicon you want to display in the HEAD tags of the page. |
| File Manager File Manager allows you to take full control of your website files. It is a safe alternative to full shell access for sophisticated users. You can copy, move, delete, rename and edit files, create and remove directories, change file permissions and upload files from your local computer to the server. File Manager is best used to manipulate files that have been previously uploaded to your website. To upload more than one file at a time, an FTP client is generally more efficient. |
| File Restore File Restore allows the end-user to restore their website’s content from a series of time-based periods (one hour, one day, etc.). |
| File Transfer Protocol (FTP) FTP is an Internet standard for transferring files over the Internet between two computers. FTP programs and utilities are used to upload and download web pages, graphics, and other files from your computer's hard drive to a remote web server which allows FTP access. When building a web site, one of these computers will be the web server on which the site's files are stored and the other will be your local computer where you create and/or maintain copies of site files. [info] |
| A browser, such as Internet Explorer or Netscape, can use FTP. [info] |
| FormMail Automatically sends information completed within a form on your web site via email to the email address you specify. [instructions and help] |
| FrontPage 2002 Extensions Server extensions allow your site to use Microsoft FrontPage specific components like form submission and shared borders. |
| FTP See File Transfer Protocol above. |
| FTP Manager FTP Manager controls access to directory-specific FTP and Anonymous FTP. Directory-specific FTP allows you to give a user FTP access to a specified directory of your web site. Using an FTP client, the user will be able to upload files to your web site and download files from your web site. For each user, you may grant FTP access to only one directory. The user will have access to all directories that are located below this directory. Anonymous FTP allows users to download files from a specific directory without a password. [help] |
| Generic Top-Level Domains This tool allows you to register the following gTLDs: .BIZ, .ORG, .NAME, .NET, .COM and .INFO. For a full list of gTLDs, click here. |
| Hit Counter Counts and records hits made to your site. Any request made to the server which is logged is considered a hit. The requests can be for any resource: HTML pages, graphic images, audio files, CGI scripts, etc. Each valid line in the server log is counted as a hit. This number represents the total number of requests that were made to the server during the specified report period. |
| IMAP A method of accessing email messages on a server without having to download them to your computer. (The opposite of POP3, which requires messages be downloaded for viewing.) [EasyMail POP3/IMAP Quick Settings] [POP3/IMAP Comparison] [EasyMail Setup] [WebHelps Email Setup] |
| Immediate Setup Immediately following signup and payment of the initial subscription fee (if applicable), all features of your Plan or Package will be available for use, including all Web Tools. You will be able to immediately upload files, setup options, customize, view pages, and use all portions of your WebHelps account - 24/7/365. |
| JSP Java Server Page (JSP) is a technology for controlling the content or appearance of web pages through the use of servlets, small programs that are specified in the web page and run on the web server to modify the web page before it is sent to the user who requested it. |
| Leave Mail On Server Storing messages on a server is useful if you need to read mail from more than one computer. When you log on to your account from a different computer, your email program (e.g. Outlook Express) downloads messages according to the options you have set. With this mail feature, you can configure your computer's email program to "Leave a copy of messages on server." |
| Log File Management The Log Manager allows you to obtain raw server logs about your site activity and traffic. You can view and/or delete, print, download, and date your log files. You may disable logging altogether to conserve your disk space. |
| Maximum Domains/Sites Refers to the maximum number of web sites you can host with a particular VMS Reseller Plan. [Reseller Plan FAQs] |
| Your server logs can also be downloaded for use with other statistics packages. You can use the Web Stats function to analyze and view your log files in an easy-to-read, graphical display. While Log Manager allows you to manage your log files and view them in their raw state, Web Stats makes them human readable. |
| MS ACCESS Database Microsoft Access is an easy-to-use program for creating and maintaining databases. The Access database driver for online databases is often supported by web hosts using the NT hosting platform. |
| MS SQL Database Microsoft SQL has extensive database programming capabilities built on web standards. SQL provides enterprise-class data management with integrated business intelligence tools. The SQL database engine provides secure, reliable storage for both relational and structured data, enabling you to build and manage highly available, performant data applications. Rich XML and Internet standard support give you the ability to store and retrieve data in XML format easily with built-in stored procedures. You can also use XML updategrams to insert, update, and delete data easily. |
| MySQL Database MySQL is an Open Source database, designed for speed, power and precision in mission critical, heavy load use. [MySQL Help] |
| osCommerce osCommerce is a popular ecommerce program used by online businesses globally. It is a complete online store solution that contains order history, shopping carts, full search capability, product reviews, secure transactions, professionally designed store templates and much more. |
| PayPal Shopping Cart A PayPal Shopping Cart is a feature included with Site Maker's Original Editor that allows you to accept PayPal payments for multiple items at one time directly from your web site. Using Site Maker, you insert a PayPal Item on your web page and specify the product name, item number, price, the button graphic, and up to two options for each item. You can also insert a View Cart button. This will display the visitor's shopping cart and allow them to pay for their purchases via PayPal. To use this feature, you must first signup for a free PayPal Business Account. [help] |
| Personal Mail The Personal Mail application allows email account owners to administer various aspects of their email account without having to log into their Web Hosting Control Panel. Account owners can configure forwarding, spam filtering, and autoresponders as well as change their email account password via Personal Mail. [info] |
| PERL Practical Extraction and Reporting Language is a programming language often used for creating CGI programs. |
| PHP PHP is a server-side scripting language. The PHP commands, which are embedded in the web page's HTML, are executed on the web server to generate dynamic HTML pages. |
| POP3 POP3 requires users to download messages using an email program (e.g. Outlook Express) installed on their computer before reading them. (The opposite of IMAP, which allows users to access messages on the server.) [EasyMail POP3/IMAP Quick Settings] [POP3/IMAP Comparison] [EasyMail Setup] [WebHelps Email Setup] |
| ProStores eCommerce ProStores is an award-winning solution that enables anyone to sell products and services online through a fully customizable web store. ProStores has everything you need to create your own branded web store at your own web address. [introduction] [info] |
| RAID RAID is an abbreviation for Redundant Array of Independent Disks. WebHelps uses RAID 5, the most common secure RAID level. [info] |
| Real Audio and Video Real Audio and Video is a client-server software system and file format(s) by Real Networks that allows Internet users to play audio and/or video-based multimedia content in real time as they are being downloaded (called "streaming media"), instead of the user having to download the complete file before being able to play it. [more info/instructions] |
| Reseller Plans (VMS/VM Server) VMServer is a reseller program for web developers, associations, or any company that needs to host five to 100 websites. VMServer is everything you need to automate, operate, and grow your own hosting business. You have the ability to control payment gateways, product lists, billing, interface branding, domain management, and more. [Overview] [FAQ] [Features] [Prices] [Toolkit] [Demo] |
| Secure Server SSL Manager SSL (Secure Sockets Layer) is a transaction security standard that provides data encryption, server authentication, and message integrity. SSL is usually used on sites that accept credit card numbers or other private information. The SSL Manager application will help you set up SSL security for your website. This application will allow you to choose between using our generic SSL certificate or creating one of your own. [] [Generic SSL Certificate Help] [Private SSL Certificate Help] [Purchase Private SSL Certificate from WebHelps] |
| Secure Shell Secure Shell, or SSH, is a UNIX-based command interface and protocol for securely accessing a remote computer. It is frequently used as a secure method to remotely access and manipulate files directly on a website. |
| Setup Fees A Setup Fee is a one-time, flat fee charged when an account is originally opened, or an addition to an existing account is made (if applicable). Setup Fees for new accounts (Plans and Packages) are non-refundable. Setup Fees charged for Extras are non-refundable per our Refund Policy. |
| Site Maker Site Maker combines two online editors with an online file manager, allowing you to quickly and easily create a professional-looking web site with no knowledge of HTML. [more info] [demo] |
| SMTP SMTP is the protocol used for sending email over the Internet. It is generally used to refer to sending mail using your computer's email program (e.g. Outlook Express). [EasyMail Setup] [WebHelps Email Setup] |
| Support for Real Time Credit Card Processing For ecommerce websites, this applications indicates the hosting package will support real time credit card processing and secure transactions. [more info] |
| Template Gallery The Template Gallery displays all of the templates available for use with the Advanced Template Manager. [view Gallery] [Advanced Template Manager Info] |
| Top-Level Domains There are two types of top-level domains: generic and country code. Generic domains were created for use by the public while country-code domains were intended for use by individual countries. |
| Web Hosting Control Panel (WebSiteOS, cPanel) The Web Hosting Control Panel (a/k/a WebSiteOS, cPanel) is a browser-based application that allows you to manage many aspects of your web site. [help] [English Demo] [French Demo] |
| WebMail - EasyMail WebMail, in general, is an email program that is used with a web browser. It allows you to send/receive email using any computer that is connected to the Internet. EasyMail WebMail is a multi-featured, customizable, browser-independent email system. Some of EasyMail WebMail's many features include: contact list, daily schedule, to do list, spell checker and web bookmarks. [Features Overview] [Quick Guide] [Users Guide] [English Demo] [French Demo] [Check Mail] |
| WebMail - WebHelps WebMail, in general, is an email program that is used with a web browser. It allows you to send/receive email using any computer that is connected to the Internet. WebHelps WebMail is a multi-featured, browser-independent email system. Some of EasyMail WebMail's many features include: calendar, contact list, daily schedule, to do list, and spell checker. [Features Overview][Demo] [Check Mail] |
| Website Checker The Website Checker function allows you to view the structure of your website, check your pages for broken links, list links pointing to external sites, view your website images, get a run-down of problems sorted by author, locate pages that may be slow to download, show new and old pages, indicate pages that have no title, and show links that are not checked. |
| WebSiteOS See Web Hosting Control Panel above. |
| Website Promoter The Website Promoter allows you to promote your site by automatically sending promotion materials to the top search engines. |
| Website Security Website Security is an application that restricts access to certain areas within the end user’s website. These areas are protected by Hostname, IP address, or username and password. A hostname is a unique name that would identify a computer through a network, and is also known as site name. An IP address is abbreviated for Internet Protocol, which identifies the sender and receiver of information across the Internet. |
| Web Stats Web Stats is a web server log file analysis program. It produces usage statistics from your website's server logs. The statistical results are presented in both columnar and graphical format. Yearly, monthly, daily and hourly usage statistics are presented, along with the ability to display usage by site, URL, referrer, user agent (browser), and country. |
| Web Storage/Space Web Storage or Web Space indicates the amount of space on the web server available to store your HTML, graphic and other web site files. |
| Whitelist A whitelist is a list of email addresses, domain names, or IP addresses from which a spam blocking program will allow messages to be received, regardless of the content of the messages. All mail coming from the whitelisted address, domain, or IP is delivered, even if it is spam. |